The Pre-Monsoon showers on Monday seem to have removed all the big allegations of railways, particularly to keep Mumbai commuters lakhs in the loop about the disturbances in service. Late on Monday, with technical difficulties caused by showers in all three railway lines, commuters were not advised of any disruption by social media or public announciation schemes.
With both CR and WR services hitting and postponed by about 20 to 30 minutes due to an overhead cable fault, passengers had been stranded at stations up until late in the night.Commuter activists also said that passengers were panicked when they saw sparks, and heard loud noise from pantographs that draw energy from overhead wires.
Subhash Gupta, a commuter activist, said, “Railways at least should have appealed not to panic. Yesterday’s chaos showed that the Railways were not ready to deal with the disasters even before the moonsoons could reach the town.
Commuter organizations said the passengers were not notified of the situation of their suburban facilities by the railways. When HT checked, the commuters were notified of the state of affairs on either CR or WR Twitter official accounts by no tweets.
Likewise, Twitter’s general manager or rail department executives of both Railways did not send any data, although there have been some responses to people.But other junior officials and the Railway Protection Force had these responses tagged. Nevertheless, the railway speaker said they are well ready and the steps needed to prevent problems for the individuals are taken.
With a extra charge from CR, AK Gupta, general manager of WR, said repeated energy failures happened because they could not transmit the precise train status.”The trains were late, but not stopped entirely. Cancelations have hardly been made,” said Gupta.
Passengers have reported significant issues at CR stations such as Kopar, Diva, Chunabhatti and Juinagar ; incidents at WR stations in Bandra, Malad and Mahim. However, the railway speakers said that just a few incidents occurred.
Eighty lakh commuters travel daily through local suburban residents. The board has stated that Mumbai passengers account for almost 50 percent of all Indian railway passengers. Some of the militants requested that parliamentarians and politicians raise the matter.